Support

Help in seconds. A person when you need one.

Ask our assistant anything about CSwitch. If it can't sort it out, it hands your chat to our support team, so you never explain twice.

A member of the CSwitch support team on a call
1Ask the assistantInstant answers from our help centre, any time of day.
2Hand it to a personOne tap passes your chat to our team. They reply by email.

CSwitch assistant

Replies in seconds · a person can take over

Hi, I'm the CSwitch assistant. Ask me about getting paid, POS terminals, transfers or your account. If I can't help, I'll get a person for you.

AI answers can be wrong. Never share your PIN, password or one-time codes.

Something else?

Talk to sales

Pricing for your volumes, terminals for every branch, and a walk-through of the dashboard.

Book a call

Make a complaint

Something we got wrong? It gets a reference, an owner and updates until it's put right.

Start a complaint

Rather write to us?

For press, partnerships or anything that isn't urgent, send a message and the right team will reply. Support is open 24 hours a day, every day.

Looking for quick answers? Browse the help centre

What's it about?A questionPartnershipsPressSomething else